Shipping & Returns

SHIPPING POLICY

ESTIMATED DELIVERY TIME AND COST VARY BY LOCATION.

PLEASE ALLOW 2-3 WEEKS FOR FULFILLMENT OF YOUR ITEM TO ARRIVE



AM I RESPONSIBLE FOR DUTY AND / OR CUSTOMS FEES?


THE RECEIVER IS RESPONSIBLE FOR ALL CUSTOMS TAXES AND FEES THAT MAY APPLY TO INTERNATIONAL SHIPMENTS.

ORDER PROCESSING & HANDLING

WHEN WILL MY ORDER BE PROCESSED?

WE PROCESS ORDERS MONDAY THROUGH FRIDAY; EXCLUDING PUBLIC HOLIDAYS. PLEASE BE AWARE OF NATIONAL HOLIDAYS DURING WHICH OUR OFFICES MAY BE CLOSED.

WHAT INFORMATION IS REQUIRED FOR ONLINE ORDERS?

WHEN PLACING YOUR ORDER, PLEASE ENSURE THAT THE BILLING AND SHIPPING ADDRESS DETAILS ARE CORRECT. WE ARE UNABLE TO REDIRECT SHIPMENTS ONCE THEY HAVE LEFT OUR WAREHOUSE.

BEFORE WE CAN DISPATCH YOUR PURCHASES, WE MAY NEED TO CONFIRM YOUR DETAILS WITH YOUR CARD ISSUER. WE WILL DO OUR BEST TO KEEP DELAYS TO A MINIMUM.

WHEN WILL MY ORDER BE SHIPPED AND DELIVERED?

DELIVERY TIMES ARE ESTIMATES AND START FROM THE DATE OF DISPATCH. PLEASE NOTE THAT IN SOME AREAS OF THE WORLD THERE IS A LIMITED RANGE OF DELIVERY SERVICES AVAILABLE. WE WILL ENDEAVOR TO SEND YOUR ORDER OUT AS QUICKLY AS POSSIBLE, BUT WE CANNOT BE RESPONSIBLE FOR DELAYS AS A RESULT OF REMOTE DELIVERY LOCATIONS OR ADVERSE WEATHER CONDITIONS.

RETURN POLICY

ALL SALES ARE FINAL. NO RETURNS OR EXCHANGES.

PLEASE INSPECT YOUR ORDER UPON RECEPTION AND CONTACT US IMMEDIATELY IF THE ITEM IS DEFECTIVE, DAMAGED OR IF YOU RECEIVE THE WRONG ITEM, SO THAT WE CAN EVALUATE THE ISSUE AND MAKE IT RIGHT. WE MAY REFUSE A REQUEST, IF WE FIND EVIDENCE OF FRAUD, REFUND ABUSE, OR OTHER MANIPULATIVE BEHAVIOR.